terms and conditions

These general conditions of sale, hereinafter referred to as GCS, apply between the person visiting or making a purchase on www.lecoupeur.com and the company Le Coupeur whose head office is at 63 Bis Avenue Germain Téqui, 81160 Saint Juéry France. Siren number: 807737895. The T&Cs are subject to change without notice. The applicable GCS are those in force on the site on the date and time of the order. The buyer must read the General Conditions of Sale, and accept them before any purchase. Pursuant to law no.78-17 of January 6, 1978 relating to data processing, files and freedoms, you have the right to oppose (art.26 of the law), access (art.34 to 38 of the law), and rectification (art.36 of the law) of the data concerning you. Thus, you can demand that information concerning you be rectified, completed, clarified, updated or deleted if it is inaccurate, incomplete, ambiguous, outdated or whose collection or use, communication or storage is prohibited. We undertake not to communicate your personal information to third parties, for whatever reason. Your EMAIL address will only be used – and this exclusively by Le Coupeur – if you have explicitly chosen it. The use of your email address by Le Coupeur is limited solely to information campaigns on our promotions, new products or exceptional allocations of vouchers within the framework of loyalty programs.

The products are described with the utmost accuracy. We could not be held responsible for any allergies or other reactions related to the composition of our products. It is the buyer’s responsibility to find out about the composition of the products and any medical contraindications to which it is subject. The products offered are those listed in the catalog published on the Le Coupeur website. These products and services are offered for sale within the limits of available stocks. The photographs in the catalog are as faithful as possible but cannot ensure perfect similarity with the product offered, particularly with regard to colors

The prices indicated on www.lecoupeur.com are indicated in EUROS including VAT, excluding shipping costs. All orders are payable in euros only. The Cutter does not set any exchange rate. Le Coupeur cannot therefore be held responsible for the current exchange rate.

The shipping costs are indicated when finalizing the basket before payment. The customer agrees to read it and accept the amount of the delivery when paying for the order. Shipping costs are free beyond an order of 55 euros including tax.

The customer is solely responsible in the event of an incorrect delivery address, the additional shipping costs will be exclusively at his expense. The customer must mention all the information relating to the correct delivery of his package (floor, door number, digicode, etc.). If missing information were to compromise the proper delivery of the package, the additional shipping costs would be exclusively the responsibility of the customer. The customer can inform Le Coupeur of any errors in the delivery address, through the “contact” channel available on the website www.lecoupeur.com.

The Payments accepted are those present on the order finalization page: STRIPE uses the SSL (Secure Socket Layer) protocol, so that the information transmitted is encrypted by software and that no third party can read it during network transport. Under no circumstances do we accept bank transfers, checks, cash transfers, Cadhoc checks. The order is validated only upon receipt of all funds.

The preparation and dispatch time can vary from 1 to 3 working days (excluding weekends and public holidays), depending on the number of people. Our shipments are systematically provided with a tracking number, communicated to the buyer following the deposit of the package with the carrier. The delivery time generally observed in Metropolitan France is 48 to 72 hours. Following the delivery of the parcel to the carrier, Le Coupeur declines all responsibility in the event of loss, theft, damage and/or delays. Losses, thefts, losses and damages do not entitle the buyer to reimbursement from Le Coupeur. However, we remain at your disposal to help you. Any complications must be notified by email to contact@lecoupeur.com as soon as possible.

The buyer has a withdrawal period of fourteen days (14 working days) from receipt of the package to withdraw. Any withdrawal by the buyer must be notified by email to the address contact@lecoupeur.com

The warranty relates exclusively to the defective item(s) and is limited to the replacement of the defective item(s). Our products are not guaranteed if the damage is caused by improper use.

Return shipments must be made with a tracking number to the address previously stipulated by Le Coupeur and will be the responsibility of the customer. Used or damaged products will not be returned or exchanged.

Once the good condition of the goods has been noted, the refund is made within 7 days. The shipping costs incurred during the initial shipment are not reimbursed. Only the value of the goods is affected by the refund.

All content of the site www.lecoupeur.com (texts, logos, illustrations, photographs, etc.) is the property exclusive to Le Coupeur. It is strictly forbidden to download them for personal (blogs) or commercial (sales sites) use, and/or to reproduce them without the authorization of LA COMPANY Le Coupeur. The purchase of these items does not confer on the Buyer any rights other than those provided for in Article L.122-5 of the Intellectual Property Code and in particular that of private use. All other reproductions or representations must be subject to the prior written authorization of the company Le Coupeur, authorization which may give rise to the payment of royalties for the benefit of the company Le Coupeur. Personal data In accordance with the law relating to data processing, files and freedoms of January 6, 1978 Any reproductions or counterfeits may give rise to legal proceedings.

Liability under the online sales process: In the online sales process, Le Coupeur is only bound by an obligation of means; its liability cannot be engaged for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, service interruption, or other involuntary problems. Responsibility for the products sold: It is recalled that the content of the items sold results from the interpretation of specific and non-systematic objective information, the company Le Coupeur cannot therefore be held responsible for any inaccuracy, error or omission in the content. products sold. The Buyer undertakes to inform any third party users of the information contained in the items sold of this limitation of liability and will vouch for the company Le Coupeur in the event of recourse exercised by a third party user and based on an inaccuracy, error or omission in the content of the products sold. Limit of the amount of Liability the company Le Coupeur is liable, without its financial commitment exceeding the amount of the order. The BUYER, beyond this limit, agrees to waive and to waive any recourse against the company Le Coupeur and to guarantee it against any action that may be directed against it.